PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our online store, we collect the personal information you give us, such as your name, address, and email address, as part of the buying and selling process.
When you browse our online store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our online store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – STRIPE
They provide us with the online e-commerce payment gateway that allows us to sell our products and services to you.
Your data is stored through Stripe’s data storage, databases and the general Stripe application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Stripe store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure our store and its service providers’ secure handling of the credit card information.
For more insight, you may also want to read Stripe’s Terms of Service http://www.stripe.com.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how these providers will handle your personal information.
In particular, remember that certain providers may be located in or have facilities that are located under a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
Cookies and how they benefit you
As almost all websites do, our website uses cookies to help provide you with the best experience we can. Cookies are small text files placed on your computer or mobile phone when you browse websites.
Our cookies help us:
– Make our website work as you’d expect
– Improve the speed/security of the site
– Allow you to share pages with social networks like Facebook and others.
– Continuously improve our website for you
– Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
We do not use cookies to:
– Collect any personally identifiable information (without your express permission)
– Collect any sensitive information (without your express permission)
– Pass data to advertising networks
– Pass personally identifiable data to third parties
– Pay sales commissions
– You can learn more about all the cookies we use below.
Permitting us to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies, we take this and your continued use of our website to mean that you are fine with this. Should you wish to remove or not use cookies from our site, you can learn how to do this below; however, doing so will likely mean that our site will not work as expected.
More about our Cookies
We use cookies to make our website work, including:
– Making our shopping basket and checkout work
– Allowing you to add comments to our site
– There is no way to prevent these cookies from being set other than not using our site.
Third-party functions
Our site, like most websites, includes functionality provided by third parties.
Our site is hosted on Stripe, and our payments are managed by Stripe Payments. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Stripe’s’s data storage, databases and the general Stripe application. In addition, they store your data on a secure server behind a firewall.
When you move to our checkout pages, you are transferred to https://stripe.com
More information on these services and their terms can be found here:
https://www.stripe.com
Disabling these cookies will likely break the functions offered by these third parties.
Social Website Cookies
So you can easily “Like” or share our content on the likes of Instagram and Facebook; we have included sharing buttons on our site.
Cookies are set by:
Facebook
Instagram
YouTube
The privacy implications of this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows, which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to improve our website continuously. These so-called “analytics” programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing spend.
We use Stripe’s built-in analytics reports and also Google.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. However, doing so will likely limit our functionality and a large proportion of the world’s websites, as cookies are a standard part of most modern websites.
It may be that your concerns around cookies relate to so-called “spyware”. Rather than switching off cookies in your browser, you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered invasive. Learn more about managing cookies with antispyware software.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]